Contact Us

Backcountry Gear: A premier outdoor sporting goods store.

Contact Information:

Backcountry Gear
1855 W 2nd Ave Eugene, OR 97402

Phone: 1-800-953-5499
Email: bcgeartech@backcountrygear.com

Customer Service Hours (Pacific Time):

Monday - Friday: 7:00 AM - 3:00 PM
Closed Saturday & Sunday

Retail Store Hours:

Monday - Saturday: 11:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM

If you haven't received an order confirmation or tracking email, please check your spam or junk folder before contacting customer service. Thank you!